Gate Guide: Arsenal Women

Tickets remain on sale up until kick-off. Don’t miss out. Get your ticket now as City continue their WSL campaign!

DIGITAL SEASON TICKETS

Season Ticket holders can gain entry to Ashton Gate on matchdays for the 2023/24 season using a Digital Season Ticket.^[1]

Download your Digital Season Ticket directly to your smartphone and add it directly to your Apple Wallet (iPhone users) or Google Wallet (Android users).

To gain entry at the turnstile on matchday, you will simply need to open the Apple Wallet or Google Wallet on your mobile phone, choose the correct Digital Season Ticket and tap your phone close to the top of the turnstile reader.

Please do not arrive at the stadium without a season ticket.

IMPORTANT!

Please see below for our detailed list of FAQs to answer any of your queries.

TICKET OFFICE

The Ticket Office by the Atyeo Statue will be open from 4pm-7pm.

The Supporter Services phone line will be open between 3pm-5pm.

For speed of entry, supporters are advised to print match tickets (not Season Tickets) or download them to a mobile phone to be scanned upon entry.

CONCOURSE FUNZONE – 4:45pm-6:45pm

There are a whole host of activities happening ahead of kick-off as City Women continue their WSL campaign against Arsenal at Ashton Gate, Sunday October 22nd.

The Robins Foundation will be running activities in the South Stand Concourse. All activities are FREE to experience, just join the queue and have some fun!

DJ Rach Kay will be live in the Fan Village from 5pm!

From 5:25pm-5:45 pm, there will be a live Q&A with City goalkeeper Kaylan Marckese

Bristol City welcomes National and World Champion Freestyler Isabel Wilkins who will be performing live for supporters!

Keep an eye out for other activities!

YOU REDS! MAGAZINE

Bristol City’s Junior Reds magazine – YOU REDS – is back with its third issue which will be FREE for junior supporters.

The Junior Reds magazine will be FREE for junior supporters at both Bristol City’s fixture against Coventry City on Saturday and Bristol City WFC’s fixture against Arsenal on Sunday!

Junior supporters can claim their free copy from the following locations

Club Shop
Fan Village pop up
*Also keep an eye out for our Fan Experience Ambassadors who will also be handing them out.*

Claim yours while stocks last! Don’t miss out!

RED & ROBYN

Red & Robyn are Bristol City’s official mascots, and they never miss a matchday!

They are regulars in the club shop and concourse, but you can also find them flying around Ashton Gate at the main entrance, turnstiles and pitch-side pre match.

If you bump into Red & Robyn, feel free to ask for a photograph, challenge them to a dance-off or just give them a high five.

Please follow Red & Robyn on Twitter @RedAndRobyn ^[2] and Instagram @rednrobyn ^[3] and keep up to date with all things Junior Reds.

TRAVEL

For full details on how to travel to the stadium on Sunday 22^nd October (6:45pm KO) for the City v Arsenal game, please check the details below:

TRAVEL DISRUPTION

Due to localised flooding on Friday 20^th, rail lines between Bristol Temple Meads via Bath Spa and Swindon and Bristol Parkway/South Wales and Swindon are closed. Routes between Gloucester and London are also closed so there are currently no diversionary routes. The severity of the flooding means many roads are blocked, and GWR are unable to provide alternative transport.

For fans planning on travelling by rail for the game, please be aware that the severe weather may impact rail lines over the weekend. For the latest journey information, please look at www.gwr.com/check ,^[4] www.journeycheck.com/crosscountry/^[5] or www.nationalrail.com ^[6].

PARKING

Free parking will be available at the Portway Park & Ride with an easy connection directly to Ashton Gate stadium via the AG1 service, which will run every 15 minutes.

OVERVIEW

The AG1 service will be running from 4:15pm to 6:15pm and with post-match departures until 9:45pm to make reaching the stadium stress free with easy parking and reliable connections to the game!

In connection with Project Whitebeam ^[7], we will be awarding a randomly selected fan with a signed shirt by the Bristol City Women’s team!

MATCHDAY BUS

The AG1, will be running from the Portway Park & Ride (via Portway) and will depart approx. every 15 minutes.

For this fixture the AG1 will drop-off and pick-up from outside South Bristol Retail Park on Winterstoke Road (NOT outside The Robins). Full details including route maps, timetables, pricing and ticket information is available at Getting Here – Bristol City FC (bcfc.co.uk)^[8].

For those travelling from the centre of Bristol, the First Bus number 24 service calls at Bristol Temple Meads and drops on Winterstoke Road, outside Ashton Gate. For more information on this service please visit the First Bus timetable here ^[9].

RAIL

Those planning on travelling by train should be aware of planned engineering work that is being carried out on the line on Sunday 22^nd October.

Rail replacement buses will be running between Bristol Temple Meads and Bath Spa. There will also be a reduced service between London Paddington and Bristol Temple Meads as well as reduced service between Bristol Temple Meads and Weston-Super-Mare.

Passengers are encouraged to check how their journey may be impacted by the rail works, full details can be found at Planned Engineering Work and Disruption | Great Western Railway (gwr.com)^[10].

WALKING/CYCLING

Fans walking or cycling from the city centre and harbourside are advised that Vauxhall Bridge is closed for repairs. Gaol Ferry Bridge and Bedminster Bridge remain open. Full details visit Restoration of New Cut bridges (bristol.gov.uk)^[11].

CLEAN AIR ZONE (CAZ)

Those travelling by car should be aware that central Bristol, including many of the roads around Ashton Gate, is now part of the new clear air zone (CAZ) where non-compliant cars will be charged between £9 and £100 per day to drive. For full details please visit CLEAN AIR FOR BRISTOL | Clean Air Zone ^[12].

Further information on all travel options are available at Getting Here – Bristol City FC (bcfc.co.uk)^[13].

Fans cycling to the game against Arsenal on Sunday (October 22^nd, 5.30pm) can benefit from free minor repairs to their bike to ensure it is roadworthy and running smoothly.

The Dr Bike scheme, in collaboration with Bristol City Council, will take place at the stadium cycle racks behind the South Stand turnstiles from 5.30pm.

A qualified cycle mechanic will work before kick-off and throughout the game to work on as many bikes as possible on a first-come first-served basis so fans wishing to take advantage are encouraged to arrive early.

Each bike will receive up to 30 minutes of TLC. The mechanic will perform safety checks and carry out essential repairs such as fixing breaks, mending punctures and tuning gears. The team will also give you a ‘prescription’ with details of any larger works which need to be taken to a local bike shop for full repairs.

Ashton Gate has 96 cycle parking spaces and a free to use bike pump behind the South Stand. To see cycle parking locations and plan your bike trip to Ashton Gate please click here ^[14].

STADIUM

The Lower Lansdown is open for both sets of supporters with turnstiles opening from 4:45pm.

Stadium-wide free WiFi is available.

If you see or hear any racist, homophobic or any other abuse around the stadium, please report it to our text line: 07770 736 047

FOOD AND DRINK

Season Ticket holders can take advantage of 10% discount in concourses, Kofi Lounge (Coffee Shop) and Sports Bar.

Kofi Lounge will open at 4pm and the Sports Bar will be open from 4pm.

Loaded Fries ^[15]: New for the 23/24 Season, our latest concession located within the Independence Sports Bar is “Loaded Fries”.

Simply place your order from the QR codes displayed throughout the bar and collect from the Collection Point within.

A number of concessions will be open inside the stadium with a range of food and drink offerings – from hot dogs, sweets, hot chocolate, doughnuts, coffee to soft drinks – we’ve got you covered.

*Please note – No alcohol is to be taken or consumed in the stands.*

Make the most of your stadium experience by arriving early and soak up the pre-match or event atmosphere.

STORE

The Bristol Sport Store at Ashton Gate Stadium will be open from 4pm, with access to fitting rooms.

SELF-DESTRUCT CUPS’

‘Self-Destruct Cups’ are in action at Ashton Gate Stadium. The cup is designed to be recycled but unlike other plastics, if it is leaked into the environment it will turn into an earth-friendly wax within two years – leaving no toxins or microplastics.

There are also convenient bins located around the stadium. Play your part and segregate your waste!

Red bins across Ashton Gate are for clean plastic waste only. Please place your empty cups (including self-destruct cups), bottles and other plastic in these
White bins will be for non-plastics only. This waste will be segregated off-site and recycled where possible with any non-recyclable materials converted into energy

To learn more. Click here ^[16].

RUCKSACKS

Ashton Gate Stadium asks supporters not to bring large rucksacks on matchdays, following advice from the National Counter Terrorism Office and Avon and Somerset Police.

Fans will still be able to bring smaller handbags into the stadium, although these will be subject to the usual search process.

An Ashton Gate spokesman said: “The searching process will always be subject to change and whilst there is no specific threat to any Sports Ground, we must ensure that we remain vigilant and the message to spectators is to ‘Be Alert not Alarmed’.”

SAFETY, SECURITY, POLITICAL AND RELIGIOUS FLAGS

The Stadium has been directed by the EFL that any Israeli or Palestinian flags, or those with a political or religious message, will not be permitted and if displayed will be removed.

The use of smoke bombs, flares and pyrotechnics is strictly prohibited. Any of our supporters found in possession or setting off a pyrotechnic device (or such methods) will be subject of a minimum three year ban from Ashton Gate and any conviction at court will result in a football banning order for all grounds for three years.

If you see or hear any racist, homophobic or any other abuse around the stadium, please report it to our text line: 07770 736 047.

References

^{^} Digital Season Ticket. (www.bcfc.co.uk)
^{^} @RedAndRobyn (twitter.com)
^{^} @rednrobyn (www.instagram.com)
^{^} www.gwr.com/check , (www.gwr.com)
^{^} www.journeycheck.com/crosscountry/ (www.journeycheck.com)
^{^} www.nationalrail.com (www.nationalrail.com)
^{^} Project Whitebeam (www.bristol-sport.co.uk)
^{^} Getting Here – Bristol City FC (bcfc.co.uk) (www.bcfc.co.uk)
^{^} here (www.firstbus.co.uk)
^{^} Planned Engineering Work and Disruption | Great Western Railway (gwr.com) (www.gwr.com)
^{^} Restoration of New Cut bridges (bristol.gov.uk) (www.bristol.gov.uk)
^{^} CLEAN AIR FOR BRISTOL | Clean Air Zone (www.cleanairforbristol.org)
^{^} Getting Here – Bristol City FC (bcfc.co.uk) (www.bcfc.co.uk)
^{^} here (eur01.safelinks.protection.outlook.com)
^{^} Loaded Fries (www.bristol-sport.co.uk)
^{^} here (www.bcfc.co.uk)